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FAQs
E1
Question1: Error message is "E1/ERROR EEPROM" on the console. It means that ICs is damaged.
Solution: Request a technician to check, please call the service.
SD CARD CAN'T BE READ.
Please reinsert the SD card.
Question2: Error message is “SD CARD CAN'T BE READ." on the console.
Solution: Please reinsert the SD card. If still not work, please replace with a new memory card.
CONNECTION ERROR
Restarting the computer
Question3: Error message is “CONNECTION ERROR" on the console.
Solution: In most cases, you can fix this problem by restarting the computer.
Update software version
Question4: Error message is “Update software version" on the console.
Solution: Updating software requires Internet connection. Tap Yes, turning on automatic updates. After update is completed, the status becomes IDLE Mode. Tap No, the software will not be updated until next startup.
More questions
Solution: If you can't solve the problem under manual mode, please plug in power cord again.